Thursday, February 11, 2016

Eleven Rack #2 Communication Error - Why it Happens and How to Fix it

If you are getting the "Eleven Rack #2" error with Pro Tools 11 or Pro Tools 12+ on Windows, this video will show you why it happens and how to fix it.

If you have the "Eleven Rack #2" error, you will probably also have problems with Embedded Rig settings. So I suggest you go through all the steps and re-install the driver with the correct steps, don't just rely on unchecking the device in the MIDI menu.

A basic run down of this process is:

  1. Close Pro Tools
  2. Turn OFF Eleven Rack
  3. Uninstall the driver (Programs and Features)
  4. Uninstall the Eleven Rack entries in Device Manager
  5. Restart PC
  6. Install the Eleven Rack driver
  7. Restart the PC
  8. Plugin and turn ON the Eleven Rack
  9. Restart the PC
  10. Now you should be good to go.

Always use the SAME USB PORT for the Eleven Rack - EVERY TIME!

Eleven Rack drivers

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