If you have purchased an Eleven Rack and it included Pro Tools 9/10 and the ERXP (Eleven Rack Expansion Pack) a.k.a. Firmware 2.0.1 pre-installed, and you are wondering why the Amps, Effects, ect... that were added by the ERXP are not showing up in the Eleven Rack Editor Window in Pro Tools
OR perhaps you had previously installed the ERXP, and everything was working fine in Pro Tools, but you upgraded Pro Tools to another version, or you uninstalled Pro Tools and re-installed, or you upgraded to a new OS or new computer and installed Pro Tools; and upon opening the Eleven Rack Editor Window you no longer had access to the ERXP Amps or effects and the normal picture icons were replaced by the 'coil' icons as seen above......
The problem is that, currently, Pro Tools does not install the needed User Interface (UI) files for an updated Eleven Rack to display properly in the 11R Editor Window. What is installed are the OLD UI files that have been included since Pro Tools LE 8.0.1 - but these files do not contain the information for the items added by the ERXP - they only contain the information for the standard Amps, Effects, cabs, ect... that were included when the Eleven Rack was first released in 2009.
But there is a solution!
(*as of Pro Tools 10.1 and higher, the ERXP UI files are included with your Pro Tools install)
